A: When you purchase a TracFone Android™-powered smartphone, we triple every airtime card you buy. For example, if you buy a 200 minute card, you will get 600 minutes for talk, 600 texts and 600 MB of data.
A: The way it works is the 50 Value Plan become 150 minutes, 150 texts, and 150 MB data.
A: There isn’t a way to just add texts to the phone at this time. In order to add texts, you must buy another airtime card. If you have minutes remaining but no texts, you will need to buy an airtime card to add more texts.
A: No, it does not. Data can only be used for data.
A: You can Carry Over® any unused minutes/text/data; however, you must have an active service to do so, and you must add an airtime card to your account before the Service End Date.
A: Add an airtime card whenever you need more minutes. The minutes and service days you add to your TracFone will be added to those you already have. You can purchase and add airtime via our website or by calling 1-800-867-7183.
A: At that point you can only transfer your service days, not the minutes, texts or data.
A: No. You can only buy minutes by visiting our website or call our customer service center. You can also buy airtime cards at over 100,000 retail locations.
A: Yes. You can transfer both your number and any remaining minutes from your current TracFone to the Android™-powered smartphone.
A: No. Your address book and pictures will not automatically transfer from your old TracFone device to your new Android™-powered smartphone. But once you activate the new Android™-powered smartphone, you may be able to use the Bluetooth feature to transfer your address book and pictures. Instructions to transfer your contacts can be found here: http://www.ehow.com/how_4817958_transfer-contacts-bluetooth.html
A: Yes. Easy Exchange covers electrical and mechanical malfunction after the one-year manufacturer’s warranty expires.
A: Tethering is not allowed.
A: Purchase and add an airtime Service Plan before your Service Days expire.
A: Yes. You may transfer your telephone number from another company to TracFone. To port your existing telephone number to your TracFone smartphone, the number you are porting must be active with your current service provider.
A: When activating your Android™-powered smartphone, your new handset will ask you to create a Google account. Your contacts should be stored in your new or current Google account.
A: There are several ways to check your balance. There is a Check Balance app/widget available in the Google Play store where you can check your balance directly on your Android™-powered smartphone. You can also check your balance in the My Account tab on our website, on the Check Balance page or by calling customer service.
A: Yes. You will be charged for both incoming and outgoing texts. Long texts may be separated into two or more texts.
A: Depending on the downloaded content, the device will deduct the texts based on your multimedia purchase. Data is required to download multimedia texts, therefore you will be charged for both the text and the amount of data that is needed to download the file.
A: Minutes cannot be used to purchase apps. They must be purchased separately through Google Play.
A: In order to keep your service active, you will need to buy a new airtime card before your service days expire (e.g. every 90 days if you have a 90 day service plan).
A: Yes. For example, if you enroll in the 50 minute monthly value plan, you will get 150 minutes, 150 texts and 150 MB of data.
A: You can Carry Over® any unused minutes as long as you have active service.
A: No. Android™-powered smartphones do not have an app similar to Siri. However, Android™-powered smartphones do have specific features. For example, there is a voice recognition feature on the Samsung Galaxy Centura that can automatically create emails and texts and provide driving directions based on voice commands.
A: Yes. You may transfer your telephone number from another company to your TracFone device at that time. To port your existing telephone number to your TracFone device, the number you are porting must be active with your current service provider.
A: No. You cannot test the smartphone before you port your number.
A: Please see your tablet’s user guide for more information.
A: Yes. You can download a free barcode reader app from the Google Play store.
A: No, TracFone Androids are not compatible with SafeLink service.
A: It is CDMA.
A: All of our TracFone Android™-powered smartphones are 3G.
A: Yes. However, please be aware that public Wi-Fi may not be secure.
A: On TracFone Android™-powered smartphones, minutes are used for voice only and data is deducted separately based on your data usage.
A: Yes, but you must have a balance of data.
A: The Android version used depends on each device; however, each runs at least Android 4.0.
A: No. Please refer to TracFone’s Terms of Service.
A: Each smartphone comes with the standard Android apps installed.
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